Privacy Policy

In accordance with the Federal Law of Protection of Personal Data Held in Private Possession, this Privacy Notice is hereby provided by EXCITING TRAVEL HOLIDAYS.

EXCITING TRAVEL HOLIDAYS values your privacy and commits to handling your personal information responsibly and confidentially. The company, situated at BOULEVARD KUKULKAN MZA- 48 L- 08 PISO 1 OFICINA 01, ZONA HOTELERA, CANCUN, QUINTANA ROO, MEXICO, CP: 77500, with RFC: ETH160709JH0, is responsible for the processing of your personal data.

  1. Data Collection:

We gather personal information through our website www.exciting-travel.com.mx and other means. This includes name, address, phone numbers, email, photographs, nationality, occupation, employer details, country of residence, social network aliases (e.g., Twitter), services availed, and credit card numbers, collectively referred to as “Personal Data.” We also collect data like IP address, browser type, website preferences, and browsing history. We do not process sensitive personal data.

[Cookies and Web Beacons]

Our website employs cookies and web beacons to enhance your online experience. Cookies are files downloaded to your computer, storing data about your preferences. Web beacons are images on our website or emails used for gathering data or monitoring your activity, including recording your IP address.

  1. Usage of Information:

Your Personal Data is used for: Essential purposes: Identification for events and website access, reservations, purchases, invoicing, customer database updates, contact for these purposes, participation in competitions, and fulfilling client obligations. Non-essential purposes: Communicating changes, new products, services, promotions, using your image in advertising, service quality evaluation, and enhancing website experience.

  1. Disclosure of Personal Data:

EXCITING TRAVEL HOLIDAYS does not share your Personal Data with third parties without prior consent, except as legally required. For online transactions, we link to a booking interface and third-party engine (e.g., Centro de Pagos: https://www.centrodepagos.com.mx/) with their own privacy policies. We ensure the privacy of your data in these transactions.

EXCITING TRAVEL HOLIDAYS may disclose your Personal Data as required by law or authority mandates.

We will not trade, sell, or rent your Personal Data without your consent.

  1. Controlling Your Data:

You can disable cookies and web beacons through your browser settings. You can also revoke consent or object to the use of your Personal Data for non-essential purposes as detailed in section 5 of this Privacy Notice.

  1. Revoking Consent and Exercising ARCO Rights:

You have rights to access, rectify, cancel, or oppose the use of your Personal Data (ARCO rights). To exercise these rights, send an email to marketing@exciting-travel.com.mx with your name, signature, contact details, proof of identity or representation, a detailed description of the Personal Data, and any other relevant information. We will respond within 20 business days of receiving your request.

  1. Changes to the Privacy Notice:

EXCITING TRAVEL HOLIDAYS may update this Privacy Notice periodically. Changes will be communicated via our website or email. We are not liable for unnoticed changes or undelivered communications. You can always review the Privacy Notice on our website or request it via email.

  1. Applicable Law:

The website www.exciting-travel.com.mx, located in Mexico, is governed by Mexican law regarding Personal Data. By providing your information, accessing, or using our website, you consent to the use of your Personal Data as outlined above and agree to this Privacy Notice.