Hotel Information

Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen, Mexico. Here at Sandos Caracol Eco Resort, you can swim in the crystal-clear waters of a ancient jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park.

When you have the best water park in Mexico, multiple swimming pools, non-stop fun and entertainment, along with a white sand beach what more do you need.

Our outdoor waterpark is one of main highlights of the resort with 19 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.

Our outdoor waterpark is one of main highlights of the resort with 19 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.

For those looking for a family friendly resort in Playa del Carmen, Sandos Caracol Eco Resort has many excellent room options. Choose between fully furnished spacious villas, and up to 5 different family room options ranging from standard rooms to breath-taking penthouse suites.

There is also an adult’s only section which includes an adult’s only pool, restaurant, room service, beach club, private check-in service, and much more. All of the rooms are eco friendly and have been designed to reduce the resorts carbon footprint through the use of solar energy.

As a guest you’ll enjoy free Wi-Fi, air conditioning, and all the comforts and conveniences you’d expect from a world-class resort.

For people who love lounging beside the pool there are lots of different swimming pools to choose from. The main pool is where all the action is, with water volley ball and other fun games going on throughout the day. Guests will also find quiet chill out pools perfect for catching up on some reading or just dreaming the day away beneath the warm sun.

An all-inclusive vacation in Playa del Carmen isn’t complete without great food and exotic drinks. At Sandos Caracol Eco Resort guests have a number of cool bars and enticing restaurants to choose from. These include Italian style buffets, Brazilian steak houses, A La Carte options, Asian cuisine, vegan cuisine, Mexican food, beach bars, pool bars, and much more.

Choose the best room for you

Eco Family Superior	Eco Family Suite	Eco Family Penthouse
The perfect room option for guests seeking child-friendly accommodation. Featuring modern style decor inspired by the surrounding jungle, these rooms have a king size bed and a bunk bed for two children. You’ll also find upgraded amenities like free in-room Wi-Fi, 24-hour room service, plus bathrobes and slippers for added comfort	The Eco Family Suites sleeps 2 adults and 3 children with one master bedroom complete with king-size bed and a fun bunk bed for three. The stylish bathroom includes 2 luxurious showers, plush bathrobes, and complimentary toiletries. You also have access to 24-hour room service, free in-room Wi-Fi, and more	Our most luxurious suite, the Eco Family Penthouse sleeps 2 adults and 3 children with a prime location overlooking the water park making it the ultimate luxury suite for families. The 387 square feet of living space includes a master bedroom with ensuite bathroom, and a separate bedroom with bunkbed for 3 children plus a private bathroom. Extra amenities include free Wi-Fi, bluetooth music network, 24-hour room service, and more
Balcony	Balcony with plunge pool	Master room with double sink, shower and WC
In-room WiFi	2 showers and 2 WCs	Separate bedroom with its own bathroom with sink, shower and WC
24-hour room service	In-room WiFi	In-room WiFi
Bathrobes and slippers	24-hour room service	Bluetooth music network
Laptop-size safe	Bathrobes and slippers	50” LED TV in each room
Air conditioning with climate control	Air conditioning with climate control	24-hour room service
Vanity mirror	Hot & cold water dispenser	Air conditioning with climate control
Minibar	Iron and ironing board	Bathrobes and slippers
Hot & cold water dispenser	Telephone	Hot & cold water dispenser
Iron and ironing board	Laptop-size safe	Iron and ironing board
Hairdryer	Vanity mirror	Telephone
Telephone	Minibar	Laptop-size safe
		Vanity mirror
		Minibar

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