Hotel Information

From the moment you arrive at The Reef Playacar,  you’ll see why we’re one of the best family-friendly resorts in Playa del Carmen. The relaxed comfort of our boutique-style hotel takes inspiration from the Mayan traditions, magically blending the quiet seclusion of a tropical rainforest with the white-hot beauty of one of the world’s most spectacular beaches.

Nestled among brilliant gardens in an exclusive gated community, just a 15-minute walk from the vibrant shops, dining, and nightlife of 5th Avenue, The Reef Playacar resort ensures that nothing comes between you and an unforgettable Riviera Maya beach getaway.  Our resort is uniquely suited to provide you with a range of  unforgettable experiences, from the exhilarating to the serene.

You will have the chance to book your room with two different options: All-Inclusive package or bed + breakfast.

Fill your days with diving, skydiving and eco-adventures or explore and relax in Playa del Carmen’s tranquil ancient setting.

Allow our friendly, multilingual entertainment staff and concierge provide you with everything you need for an unforgettable vacation experience. From onsite activities like pool and beach volleyball, nightly shows and live entertainment as well as a fully supervised kids program to tours and excursions throughout Playa del Carmen, our dedicated team will plan the perfect stay.

We invite you to savor some of the premier dining experiences in Playa del Carmen, where the coastal views and tropical settings are as fresh and inspiring as the cuisine. Each of the six restaurants at The Reef Playacar offers an ambiance that celebrates the beauty of our beachfront surroundings. Enjoy enticing Italian specialties at Botticelli Restaurant, savor the sumptuous buffet and uninterrupted Caribbean views at Chulavista, gather for sunset cocktails on the terrace at Terraza Grill or satisfy late-night cravings with a treat from the Deli Snack Bar.

The 196 guest rooms at The Reef Playacar resort are designed to blend the splendor of our rainforest and beaches setting with the excitement of downtown Playa del Carmen. Arranged in charming villas tucked between lush, tropical gardens and a pristine ribbon of shoreline, all rooms are equipped with a furnished balcony or a terrace, plush beds, and a private bathroom.

Modern conveniences include air conditioning, a ceiling fan, a TV, a telephone, an alarm clock, and a safety deposit box. Wooden pathways meander throughout the resort, past tropical gardens, waterfalls, and cenotes connecting guest rooms to the resort’s restaurants, bars, beaches, and spa.

Please note, this property is not wheelchair accessible. Room assignments on the first floor are not guaranteed.

Choose the best room for you

Superior Room	Premium Room
The Superior Room includes either one king-sized or two double beds, air conditioning, a deluxe bathroom, hair dryer, makeup mirror, TV, mini fridge, iron and ironing board, safety deposit box, and a private balcony or terrace	The Premium Room includes either one king-sized or two double beds, air conditioning, a deluxe bathroom, hair dryer, makeup mirror, TV, mini fridge, iron and ironing board, safety deposit box, and a private balcony or terrace
The Superior Room is available for both options of stay: All-Inclusive Superior Package and Bed + Breakfast bookings	Moreover, the Premium Room includes ALL the amenities listed in this section
Room Size: 27 m2	Room Size: 27 m2
Tea time/ice cream parlor located at The Reef Playacar	25% discount for spa services
Free Wi-Fi in the Lobby area. (If you book through our web page, Wi-Fi is free in all our hotel’s areas)	The Premium Room is available only for guests who book the All-Inclusive Premium Package
Daily activities and nightly entertainment	In-room coffee maker
Non-motorized water sports, including paddle boards, kayaks, boogie boards, snorkel equipment and scuba demo in the pool	Minibar stocked with soft drinks and beers daily
Gym access	Bottle of wine in room upon arrival
Bicycles	Upgrade your stay and double play! Visit our sister property The Reef Coco Beach for the day and enjoy the all-inclusive services. Transportation included
Kids Club (ages 4 to 12)	Access to our Samurai Japanese restaurant (located at The Reef Coco Beach, reservations required)
A la carte dinners at our Italian Restaurant Botticelli and our Mexican Restaurant Terraza Grill	Access to our new exclusive lounge bar on the beach
Full service breakfast, lunch and dinner buffet plus a snack bar and tea time	Free Wi-Fi
	Premium brand cocktails and drinks in all our bars
	Upgraded bath amenities, including bathrobes

More hotel options: Riviera Maya | Tulum | Cancun