Hotel Information

Where paradise comes to play, This is the 1,264-room Hard Rock Hotel in Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Live large at the Hard Rock Hotel in Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit heaven — an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.

We took all the awesome of Rock and Roll and made it a vacation that has to be experienced to be believed. And that means access to stellar amenities and world-class style. From 6 expansive pools complete with swim up bars, to the private white sand beach, lavish Rock Spa for adult guests, world-class shopping, and lounges for all, there’s nothing like the legendary perks of an All Inclusive vacation at the Hard Rock Hotel Riviera Maya.

Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout the entire hotel. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Experience all the non-stop service you can handle because at Hard Rock Hotel Riviera Maya, every guest is nothing short of a RockStar. We’ve even teamed up with PURE for those looking to sleep like a rock in our allergy friendly rooms.

Jump in. The luxury is fine with spectacular pools and mesmerizing tropical views. There’s also the tranquil beauty of a natural sea cove perfect for kayaking, snorkeling, and just plain relaxing along the warm Caribbean Sea. Not to mention full service by the water, swim up bars for never-ending refills, and daily activities throughout your stay. Because this is paradise. And we act like it.

Choose the best room for you

Deluxe Gold	Deluxe Gold Pure Wellness	Deluxe Platinum Double
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.	All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS standard. PURE WELLNESS Hypo-­Allergenic Rooms are designed to provide…	Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.
Hydro spa tub	SHOCK TREATMENT	Hydro spa tub
Private bath with shower	AIR PURIFICATION SYSTEM	Private bath with shower
Balcony with hammock	ALL SURFACES SPECIALLY TREATED	Balcony with hammock
Mini bar with soda, bottled water, juice & domestic beer (available upon request)	HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW	Mini bar with soda, bottled water, juice & domestic beer (available upon request)
LCD TV with satellite	PURE SHIELD	LCD TV with satellite
Purified water	DEEP CLEAN AIR-HANDLING	Purified water
Rock Spa® bath amenities	PURE TEA TREE OIL CARTRIDGE	Rock Spa® bath amenities
Bathrobes & slippers		Bathrobes & slippers
Digital safe (laptop size)		Digital safe (laptop size)
Individually controlled A/C		Individually controlled A/C
Coffee maker		Coffee maker
Direct dial telephone		Direct dial telephone
Bluetooth-enabled wireless alarm clock radio		Bluetooth-enabled wireless alarm clock radio
Hair blow dryer		Hair blow dryer
Iron/ironing board		Iron/ironing board
Free wireless internet		Free wireless internet
24-hour room service		24-hour room service
Turndown service upon request		Turndown service upon request

Deluxe Platinum Sky Terrace	Deluxe Diamond	Rock Royalty – Deluxe Platinum
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.	One king bed. Hard Rock is more than a vacation, it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.	You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.
Private bath with shower	Hydro spa tub	Rock Royalty Personal Assistant (7am – 11pm)
Balcony with hammock	Private bath with shower	Ironing Service (2 items per person/per stay)
Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub	Balcony with hammock	Upgraded full-size Rock Spa® bath products
Mini bar with soda, bottled water, juice & domestic beer (available upon request)	Mini bar with soda, bottled water, juice & domestic beer (available upon request)	Express luggage delivery
LCD TV with satellite	LCD TV with satellite	Complimentary Shoe Shine
Purified water	Purified water	Aromatherapy and Pillow Menu
Rock Spa® bath amenities	Rock Spa® bath amenities	Spa Tub Preparation (with 24-hours notice)
Bathrobes & slippers	Bathrobes & slippers	Personal Assistance with reservations (on and off property)
Digital safe (laptop size)	Digital safe (laptop size)	Priority Reservations to picks® and mix® program
Individually controlled A/C	Individually controlled A/C	Complimentary 25-minute couple’s massage at the Rock Spa®
Coffee maker	Espresso/American coffee maker	VIP Check-in and check-out
Direct dial telephone	Direct dial telephone	Late checkout available (until 3pm – available upon request)
Bluetooth-enabled wireless alarm clock radio	Aromatherapy and Pillow Menu	Complimentary beach bag (1 per room/per stay)
Hair blow dryer	Hair blow dryer	Rock Royalty Level – Check-out service – (Personal Assistant will help review account and assist in express check-out)
Iron/ironing board	Iron/ironing board	Priority booking for bali beds ($)
Free wireless internet	Free wireless internet	Hydro spa tub
24-hour room service	Exclusive in-room dining menu	Private bath with shower
Turndown service upon request	Turndown service upon request	Balcony with hammock in most rooms
	Complimentary beach bag (1 per room, per stay)	Mini bar with soda, bottled water, juice, domestic beer and snacks (available upon request)
	CD/DVD Player (available upon request)	LCD TV with satellite
	Bluetooth-enabled wireless alarm clock radio	Purified water
	Private check-in area – late and early check-in (subject to availability)	Plush Bathrobes & slippers
		Sleeping mask
		Loofah Sponge
		Digital safe (laptop size)
		Individually controlled A/C
		Espresso machine
		Direct dial telephone
		Bluetooth-enabled wireless alarm clock radio
		Hair blow dryer
		Iron/ironing board
		Free wireless internet
		24-hour room service
		Turndown service upon request

More hotel options: Riviera Maya | Tulum | Cancun