Hard Rock Riviera Maya

Hotel Information

Where paradise comes to play, This is the 1,264-room Hard Rock Hotel in Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It’s all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Live large at the Hard Rock Hotel in Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit heaven — an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest.

We took all the awesome of Rock and Roll and made it a vacation that has to be experienced to be believed. And that means access to stellar amenities and world-class style. From 6 expansive pools complete with swim up bars, to the private white sand beach, lavish Rock Spa for adult guests, world-class shopping, and lounges for all, there’s nothing like the legendary perks of an All Inclusive vacation at the Hard Rock Hotel Riviera Maya.

Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout the entire hotel. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Experience all the non-stop service you can handle because at Hard Rock Hotel Riviera Maya, every guest is nothing short of a RockStar. We’ve even teamed up with PURE for those looking to sleep like a rock in our allergy friendly rooms.

Jump in. The luxury is fine with spectacular pools and mesmerizing tropical views. There’s also the tranquil beauty of a natural sea cove perfect for kayaking, snorkeling, and just plain relaxing along the warm Caribbean Sea. Not to mention full service by the water, swim up bars for never-ending refills, and daily activities throughout your stay. Because this is paradise. And we act like it.

Hard Rock Riviera Maya Gallery

Choose the best room for you

Deluxe GoldDeluxe Gold Pure WellnessDeluxe Platinum Double
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.All the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS standard. PURE WELLNESS Hypo-­Allergenic Rooms are designed to provide…Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.
Hydro spa tubSHOCK TREATMENTHydro spa tub
Private bath with showerAIR PURIFICATION SYSTEMPrivate bath with shower
Balcony with hammockALL SURFACES SPECIALLY TREATEDBalcony with hammock
Mini bar with soda, bottled water, juice & domestic beer (available upon request)HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOWMini bar with soda, bottled water, juice & domestic beer (available upon request)
LCD TV with satellitePURE SHIELDLCD TV with satellite
Purified waterDEEP CLEAN AIR-HANDLINGPurified water
Rock Spa® bath amenitiesPURE TEA TREE OIL CARTRIDGERock Spa® bath amenities
Bathrobes & slippersBathrobes & slippers
Digital safe (laptop size)Digital safe (laptop size)
Individually controlled A/CIndividually controlled A/C
Coffee makerCoffee maker
Direct dial telephoneDirect dial telephone
Bluetooth-enabled wireless alarm clock radioBluetooth-enabled wireless alarm clock radio
Hair blow dryerHair blow dryer
Iron/ironing boardIron/ironing board
Free wireless internetFree wireless internet
24-hour room service24-hour room service
Turndown service upon requestTurndown service upon request
Deluxe Platinum Sky TerraceDeluxe DiamondRock Royalty – Deluxe Platinum
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.One king bed. Hard Rock is more than a vacation, it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.
Private bath with showerHydro spa tubRock Royalty Personal Assistant (7am – 11pm)
Balcony with hammockPrivate bath with showerIroning Service (2 items per person/per stay)
Access to a private 2nd floor grand sky terrace with
lounge chairs and hydro spa tub
Balcony with hammockUpgraded full-size Rock Spa® bath products
Mini bar with soda, bottled water, juice & domestic beer (available upon request)Mini bar with soda, bottled water, juice & domestic beer (available upon request)Express luggage delivery
LCD TV with satelliteLCD TV with satelliteComplimentary Shoe Shine
Purified waterPurified waterAromatherapy and Pillow Menu
Rock Spa® bath amenitiesRock Spa® bath amenitiesSpa Tub Preparation (with 24-hours notice)
Bathrobes & slippersBathrobes & slippersPersonal Assistance with reservations (on and off property)
Digital safe (laptop size)Digital safe (laptop size)Priority Reservations to picks® and mix® program
Individually controlled A/CIndividually controlled A/CComplimentary 25-minute couple’s massage at the Rock Spa®
Coffee makerEspresso/American coffee makerVIP Check-in and check-out
Direct dial telephoneDirect dial telephoneLate checkout available (until 3pm – available upon request)
Bluetooth-enabled wireless alarm clock radioAromatherapy and Pillow MenuComplimentary beach bag (1 per room/per stay)
Hair blow dryerHair blow dryerRock Royalty Level – Check-out service – (Personal Assistant
will help review account and assist in express check-out)
Iron/ironing boardIron/ironing boardPriority booking for bali beds ($)
Free wireless internetFree wireless internetHydro spa tub
24-hour room serviceExclusive in-room dining menuPrivate bath with shower
Turndown service upon requestTurndown service upon requestBalcony with hammock in most rooms
Complimentary beach bag (1 per room, per stay)Mini bar with soda, bottled water, juice, domestic beer and snacks (available upon request)
CD/DVD Player (available upon request)LCD TV with satellite
Bluetooth-enabled wireless alarm clock radioPurified water
Private check-in area – late and early check-in (subject to availability)Plush Bathrobes & slippers
Sleeping mask
Loofah Sponge
Digital safe (laptop size)
Individually controlled A/C
Espresso machine
Direct dial telephone
Bluetooth-enabled wireless alarm clock radio
Hair blow dryer
Iron/ironing board
Free wireless internet
24-hour room service
Turndown service upon request
Deluxe Family (Two Bedroom)
Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.
Hydro spa tub in each room
2 Full private baths with shower
Balcony with hammock
Adult Mini bar with soda, bottled water, juice & domestic beer (available upon request)
Kid friendly mini bar with juices, soda and chocolate milk
LCD TV with satellite
Purified water
Rock Spa® bath amenities
L’Oreal Kids bath amenities
Adult bathrobes & slippers
Digital safe (laptop size)
Individually controlled A/C
Coffee maker
Direct dial telephone
Hair blow dryer
Iron/ironing board
Free wireless internet
24-hour room service
Turndown service upon request
Bluetooth-enabled wireless alarm clock radio
Xbox 360, with a selection of DVD’s & Xbox games available upon request
Kids beach toys
Kid’s room service menu

More hotel options: Riviera Maya | Tulum | Cancun

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